Our lawyers speak out

💡On October 8th, the Coimisiún na Meán, the Irish Digital Services Coordinator, certified a new out-of-court dispute resolution body between users and platforms: the Appeals Centre Europe (ACE).

✔️This certification complies with the criteria set out in Article 21 of the Digital Services Act (DSA). The ACE, expected to be operational by the end of the year, will provide non-binding resolutions to disputes between users and platforms on moderation issues. This includes challenges related to the retention or removal of flagged illegal content, or access to services in cases of user account suspensions.

⚖️ By simplifying the process for EU residents to challenge platform decisions, these out-of-court resolution bodies help rebalance the power dynamics between users and platforms, thereby contributing to digital democracy.

🗞️ Read the full analysis by Constantin Pavleas in the article published by Laurence Neuer in Le Point.

Facebook, TikTok ou YouTube : ce qu’il faut savoir sur l’Appeals Center Europe (lepoint.fr)